Privacy Policy

Last updated: 17 October 2026 · Baca dalam Bahasa Malaysia

GateSolution ("we", "us") respects your privacy and processes personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

What we collect

When you submit a form, call or message us, we collect your name, phone number, email, property type, area and details of your enquiry. If you accept cookies, we also collect anonymous website usage data through analytics and advertising tools (e.g. Google and Meta) to measure our ads.

How we use it

To respond to your enquiry, arrange site surveys, prepare quotations, deliver installation and after-sales service, send maintenance reminders, administer our partner programme and, with your consent, send occasional offers.

Providing your data

Giving us your personal data is voluntary. If you choose not to, we may not be able to respond to your enquiry, book a survey or provide a quotation.

Sharing

We do not sell your data. We share it only with our installation staff, service providers who help us operate (e.g. messaging and hosting), and authorities where required by law.

Cookies

We store your cookie choice in your browser so we do not ask again. Analytics and advertising cookies (Google, Meta) are used only if you click "Accept all". Rejecting them does not affect forms or browsing. You can change your choice at any time using "Cookie settings" in the footer.

Your rights

You may request access to, correction of, or deletion of your personal data, limit how we process it, or withdraw consent to marketing, by emailing hello@gatesolution1.asia.

Retention

We keep enquiry data for up to 24 months, and customer records for the duration of warranties and as required by law.

Contact

GateSolution, 12 Miles, Jalan Puchong, 47100 Puchong, Selangor. Tel: +60 12-448 7765. Email: hello@gatesolution1.asia.